EPBAX Services In Hyderabad
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An electronic private branch exchange (EPBAX) is a telephone system used within private businesses or organizations which connects internal telephone calls to external public phone lines. It is a type of PBX (private branch exchange), which is a switching system used to route calls within a private network.
What is EPBAX?
An EPBAX system is typically used by small to medium businesses and organizations. It is a cost-effective way to route internal and external calls, as well as provide features such as call waiting, caller ID, call forwarding, and voicemail.
EPBAX systems can be either on-premises or cloud-based. Cloud-based EPBAX systems are becoming increasingly popular, as they offer flexibility and scalability.
If you are looking for an EPBAX system for your business, then you have come to the right place. In this blog, we will introduce you to the top 10 EPBAX providers in the market.
Kinds of EPBAX
An EPBAX is a business telephone system that allows for the efficient use of both internal and external communication resources. It is typically used in businesses with more than 10 employees.
There are two main types of EPBAX systems:
1. VoIP EPBAX: This type of system uses Voice over IP (VoIP) technology to transmit calls over the internet. This can provide significant cost savings as calls are made using the existing data network.
2. Cloud-based EPBAX: This type of system is hosted by the provider and accessed via the internet. This can be a cost-effective solution for businesses as there is no need to buy or maintain any hardware.
Why EPBAX is used?
EPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by organizations and companies for various types of communication, either between the employees or outside the clients.
Benefits of EPBAX
1. Internal communications: You may not be aware of the fact that when you make a call in your office, the call first gets routed to the local phone company’s exchange and then reaches the person you are trying to connect. This form of connection may incur a charge. Therefore, with an EPABX system, the calls will be routed internally without directing outside the building.
2. Centralized Control: This business phone solution can provide a receptionist feature that allows all the calls coming to your organization’s many phones to be accessed by one number. You need not have to jot down the individual phone numbers in the directories. You could list one number that’s it.
3. Automation: One of the benefits of this phone system is that you do not have to employ a person to answer calls. It offers your company “auto attendant” instructions. This further directs you to dial a particular number for a specific service.
4. Flexible Call Routing: This telephone system incorporates a lot of features that you won’t find on a standard phone. For example, you might be waiting for an important call, but suddenly an urgent meeting shows up in another office in the building. In such a situation, you can program your phone, so the EPABX system forwards your calls to another phone if you fail to answer it within the given number of rings.
5. Variable Access: This telephone system usually comes with software that enables you to set up each line in your building. The PBX control units allow you to give different levels of access to different extensions. This way, you can limit some phones to call out of the building. You can also restrict access to long-distance calls or international dialing.
Limitations
Network devices usually have a life of up to 5 years before it requires replacement. It also takes 3 years before a business requires line expansions.
This entails the purchase and installation of additional equipment to get new users which requires a considerable budget.
To avoid maintenance costs, you can adopt a virtue or cloud PBX system.
Analog versus digital phone system
Analog phones transfer sound through continuous waves. These signals are easily disturbed by external interference such as noise and weather conditions which turns fuzzy in analog phones.
The quality of sound is much better in this system.
This system is a great gateway with which it can incorporate the traditional telephone lines to this advanced voice and data growth.
This changing scenario has boosted organizations to great flexibility, better connectivity and more benefits.
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Conclusion:
EPBAX is a great solution for businesses that need a reliable, feature-rich PBX system. It is easy to set up and use, and it offers a wide range of features at a reasonable price. However, it is not the best choice for businesses that need a highly customizable system, or for businesses with complex call routing requirements.